1:1 ADVICE

Working with Kate

Brainstorms & Impartial Advice

There are many ways I can support a new business concept or evolve an existing one to ensure they meet current market demands and guest expectations, from crafting a business model to a guest experience.

Whether you need a one-off brainstorm or a regular check-ins throughout a project, we'll usually start with an informal 'discovery call' chat followed with:

2. Business Boost Session

3. Site Visit

4. Ongoing Support.

1. Discovery Call

An informal chat to see if there's a fit between what you need and what I can do, if I don't believe I can contribute effectively to I will try to recommend someone else. These initial discussions are helpful if your enquiry is about a more involved project where we can discuss my potential input and map a route forward.

Either way, there's no obligation in or beyond this chat and it's free of charge.

Book a Discovery Call

2. Business Boost Session

A focused Zoom meeting to brainstorm whatever it is you need to talk about, maybe:

Differentiation - develop your niche to stand out in the marketplace.

Aesthetics - a new style to upgrade the brand and guest experience.

Revenue streams - generate add-ons and up-sells.

Guest Experience - distinctive experiences to improve revenue, bookings & reviews.

Brand Review - a fresh look at your brand, and how it translates through the customer journey.

New Business - where could you new business differentiate.

I used to call these Business Development meetings, I'm often told they're immensely inspiring and get people thinking on a different level about their business, hence the new name!

Includes:

Prep & review of information in advance

Zoom meeting up to 75 minutes

Written follow up summary including action notes & recommendations

£140 per hour

Book a Business Boost Session

3. Site Visit

Sometimes I need to visit the location or business itself, because seeing the space in person reveals opportunities that simply can’t be intuited from my desk.

Includes:

30 minute prep call & research

Visit to business location

Follow-up summary including action points & recommendations

Email support for 5 working days following the visit

Fee: from £450 + travel costs

4. Ongoing Support

If your project needs my input over a period of weeks or months, a support package means I can get properly involved in your project and work right alongside you. I only take on a small number of these projects at any one time.
Ongoing support packages are tailored to each project, with preferential rates and priority calendar booking.